Coverage under the Limited Lifetime Warranty requires a retailer receipt as proof of purchase. The Hartmann Products listed below are covered by a Limited Lifetime Warranty, for the life of the Product. Hartmann Products must be purchased from an authorized Hartmann store or retailer for Warranty coverage. The Limited Lifetime Year Warranty extends to the original purchaser or gift recipient.
The Limited Lifetime Warranty is offered on Wings Belting. Tweed Belting, Intensity Belting, Prestigie, Hudson Belting, Anticca, Herringbone, Herringbone Hardside, LineAire, Vigor, 7R**, InnovAire, Esnoble, Cellena, Hollic, Denovo**, Anasa, American Belting Reserve, Belting Collection, Liberon, Belle City, J Hartmann Reserve, Portmann, Capital, Minimalist, Heritage.
**7R products covered by Limited Lifetime Warranty: 60023-XXXX, 60024-XXXX, 60025-XXXX
**Denovo product colors covered by Limited Lifetime Warranty: Ivory, Blue, Pink
If a problem occurs with a Hartmann Product that is covered by the Limited Lifetime Warranty and if the problem is caused by manufacturing defects in material and workmanship, Hartmann will, in its discretion, either repair or replace the Product in accordance with the warranty terms and conditions stated herein. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or transit damage (by airlines for example). Incidental and consequential damages are expressly disclaimed. The Product owner is responsible for all costs of getting the Product to an authorized Repair Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The authorized Repair Center will determine whether or not the problem is covered by Hartmann’s warranty. If it is covered by Hartmann’s warranty, any repair or replacement and the cost of returning the product to you will be at Hartmann’s expense. If the Product is to be replaced and the Product is no longer available, Hartmann will substitute a comparable Hartmann product. In those cases where the warranty does not apply, we will promptly provide you with an estimate of any repair and return shipping costs that may be involved. While non-warranty maintenance or repairs on your Product can be performed by any company, Hartmann requires that you use only an authorized Repair Center for warranty repairs. Improper or incorrectly performed maintenance or repairs void this warranty. Labor charges and damages attributable to work performed by anyone other than an authorized Repair Center are not covered by this warranty. To the extent permitted by applicable law, any implied warranties are hereby excluded. The warranty provided herein is limited to the value of the Product. Manufacturing specifications are subject to change without notice. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Inspect your Product immediately after handling by anyone other than you. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, and if possible, before clearing customs. This warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you.
For items purchased within California on or after July 1, 2023, this warranty will not commence until the date the item is delivered
Proof of Purchase
Coverage under the Limited Lifetime Warranty requires a retailer receipt as proof of purchase. The retailer receipt also documents that the product was purchased from an authorized Hartmann store or retailer, as required for warranty coverage.
You can register your product and upload your receipt for future reference by visiting our Product Registration page.