How to Set Your TSA Lock

Your TSA Lock Unlock

We offer select luggage that comes complete with a TSA-approved luggage lock. Here's our step-by-step guide on using the lock, from setting your combination to resetting it when needed.

Identify Your Lock

Lock instructions are usually found in the inside zippered pocket of your Hartmann case, if you can’t find them, the video below will help guide you through how to use it.

Watch the video to see step-by-step instructions for setting your combination. (Note: All of our TSA locks are preset to 0-0-0. Simply slide them open for the zippers to release.)

When your suitcase arrives, your Hartmann lock is preset to 0-0-0. To unlock your suitcase, slide the TSA lock for the zippers to release.

To reset your combination, follow the below steps,

Locate the pin hole next to the dial. Push pin hole with a pen or pencil.
Set the dial to the desired combination (ex. 111).
Set by sliding the TSA lock.
Snap the zippers back into the lock.

To test your new combination,

Mix up the combination and try unlocking your suitcase.
Your new combination is now set. To unlock your suitcase, turn the dials back to your chosen combination (ex. 111) then slide the TSA lock to release.

If you still have questions, please contact customer service.

What about the key?

All of our locked luggage features a keyhole that TSA airport screening agents can open using their own master key. This means your bag can be searched without it being harmed.

Luggage Lock FAQs

Didn’t see your question above? Check out our comprehensive list of questions - and answers - about luggage locks, TSA-approved locks, Hartmann lock instructions and more below.

Yes. The Transportation Security Administration (TSA) now suggests you lock your checked baggage with TSA-Approved and recognized locks. Travel Sentry® Approved locks are approved and recognized by the TSA. Look for the Travel Sentry® symbol when shopping for these TSA-Approved products.

TSA locks are locks that have been approved by the Transportation Security Administration. When screening your checked bags prior to takeoff, TSA agents will open your luggage for closer inspection, and if a TSA lock has been used, then the agent will use their master key to open the lock.

Luggage locks approved by the TSA have a universal master key that will open the locks. Only TSA agents have a copy of this master key. Every TSA approved lock has an identifying mark that shows it may be opened by the master key. All Samsonite TSA locks feature the red TSA logo.

The short answer is that it depends on what type of TSA lock you have on your luggage. For more detailed instructions depending on your Hartmann lock, scroll up to watch the video.